Outcome Based Outsourcing

Managed Transformation – A failsafe IT-Business alignment model The age of Communications has opened up new challenges for telecom operators with intensified competition from alternate service providers, i.e. Over The Top, Applications Specific...
A TM Forum Publication

Managed Transformation – A failsafe IT-Business alignment model

The age of Communications has opened up new challenges for telecom operators with intensified competition from alternate service providers, i.e. Over The Top, Applications Specific Providers etc and led to an ever-changing Information & Communications Technology environment. This has created and continues to deliver enormous and pressure on Telecom operators businesses by constantly adapting.

Conversely, this development has motivated businesses to seek out new business models and radical ways of managing communications technology. Similarly, vendors and partners that work with Communication Services Providers (CSPs) are turning towards the usage of flexible and hybrid Outsourcing business models to align, respond better by being agile to create better value from partners.

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A TM Forum Publication

Exhibit – Outcome base Outsourcing

 

 

 

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