A Synoptic for Business-Technology Transformation Blueprint
In the 20th century, “comfort of unknowns” in the “context” of Internet Protocol security forced the need for Point-to-Point service delivery architecture. It was essentially the means to afford comfort to adoption of new communication protocol (IP) that boasted use of open network for data exchange. In the 21st century, proliferation of data and knowledge has “spruced” up security technologies and increased connectivity over and above the “comfort of unknowns”. This is urging the need for point-to-multipoint architecture with an even greater need for flexibility through multipoint architecture that deliver loosely coupled components and interfaces. Don’t get me wrong, security still remains critical to realize the potential of today’s online and Internetized community. Social, Mobile, Analytics and Cloud (SMAC) have become inherent capability that drive online services today. They are capabilities that require adopting new thinking from Business and Technology farms, in order to play in the new time capsule we are warping into. Yes, we’ve not yet seen the practically full potential yet. We’re still exploring the periphery of what the Minority Report, I-Robot and Avatar movies portray about communications.
ROADS (Real-time, Online, All-in-one, Do-it-your-self, Social), a Huawei term that plays on SMAC, translates the end-user essentials for ubiquitous connectivity towards back and front-end architecture re-assessment, re-design and re-implementation for CSPs to enable them partake wholesomely in the Digital age. Rising from dumb pipe to smart pipe is fine, but that’s not sustainable in the long run. “Internetized” companies (OTT et al) are moving from intelligent services to autonomous Intelligence services in order to improve end-user experience, and as well support the multitude of behavior driven experiences consumers crave for. The “man-in-the-middle”, that current supporting architecture that had to be managed in silos and by domain is still an albatross forcing CSPs down the value chain with the ongoing aggressive evolution of Internet of Everything.
CSPs now need multifaceted capability across Business, Technology and Operations to partake in the ongoing market reform in order to remain or influence relevance. From online merchants (e.g. Amazon, Alibaba) to Pure IT companies (e.g. TIBCO, IBM) and software companies (e.g. Apple, Google, Microsoft etc.), the move to incorporate SMAC is far advanced, exposing new opportunities and capabilities that have deeper cross-industry reach and appeal. These new players in the “Internetized” community are consistently creating and exploring the limits of what is possible in for the digital ecosystem. This is therefore CSPs have no choice but to be there.
Business Integrated for Growth (BIG) IT, is essentially a Telco IT composition that Huawei brings to help CSPs reform their technology architecture building blocks. IT needs to truly “Enable” CSPs, “Improve” their Business and “Drive” Growth. BIG IT addresses the needs for Digital Transformation from reverse engineering the customer needs backwards into what IT architecture and operations must be. It exposes technology assets to the API Market, thereby facilitating flexible Business models (RS, B2B, O2O, B2B2C etc.), virtualizing functional capabilities (e.g. Cloud, VNFs etc.), increasing innovation propensity and delivery (Agile, DevOps and Continuous Delivery etc.) in order to foster continuous monetization of opportunities.
BIG IT-as-a-CSP Opportunity Framework
Source: Huawei BIG IT White paper
Will the Big IT blueprint solve all problems of current day IT? Perhaps the answer lies more in the professional services that will facilitate the journey to realizing such opportunities. BIG IT is therefore more of an “Opportunity Framework“ that CSPs can use as a blueprint to embrace, entrench and encapsulate both “Openness” – for multi-sided multi-pronged, multi-party services; And “Digital” into ongoing CSP strategy programs in order to win back the fast gone glory.