IT

The realignment of, or new investment in, technology and business models to more effectively engage digital customers at every touchpoint in the customer experience lifecycle. Digital Transformation quests can...

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A Synoptic for Business-Technology Transformation Blueprint In the 20th century, “comfort of unknowns” in the “context” of Internet Protocol security forced the need for Point-to-Point service delivery architecture. It...

The role of the CIO is changing to one of pioneering tomorrow’s successes starting today. Getting there through the disruptive trends of today – Social, Mobile, Information, Cloud and...

With the rise in need to increase Business-IT alignment, talk of enabling IT agility and responsiveness to businesses and corporation and seek new avenues to potentialize IT beyond just...

If 80% of Customer Experience (CE) were due to Telco network services, then what is the remaining 20% due to? 33% of the remaining will be due to the...

The Sprawl There is a myriad of cloud solutions out there today, and the overcast of terminology has created sometimes “thunderstorm” that have led to “lightning strikes” on poorly...